Supermac's Ireland Limited
June 20, 2022
Tipperary, Ireland
Competitive & Discussed at interview


We are seeking Site Operations Manager for our Tipperary Town Plaza, to oversee all site operations across the catering, retail and fuel brands.

The Tipperary Town Plaza includes a Convenience store, Several Car and HGV fuelling pumps, Supermac’s Restaurant, Papa John’s Pizza, SuperSubs Salad and Sub Sandwich offering, Macs Place Deli, and a branded Barista Cafe, together with indoor and outdoor seating, toilets and washroom facilities, free WiFi, car, bus and HGV parking.

Do you have a passion for a busy venue, with nonstop customers and a variety of offerings? Then this could be the job for you.

Job Title: Site Operations Manager - Tipperary Town Plaza

Your Job: We are looking for an experienced Senior Manager - Ideally with Catering & Retail Experience at a senior level, who is highly motivated and results orientated to join our team.

Leading the site and managing a team of approx. 80 employees, you will be expected to deliver site targets for all areas in terms of sales & profitability through the effective management of all store operations and personnel, merchandising, local store marketing, and cost management, as well as creating opportunities to drive the business forward through collaboration with various other groups and operators who would have a need for services/facilities such as ours for their guests.

Your main Responsibilities will include:

  • Leading, inspiring and motivating the site’s teams to deliver excellence in customer service and always seeking to improve best practice, whilst constantly driving performance through strong people management and leading by example in terms of work ethic, commitment and business savvy.
  • Managing the overall performance of the operation to include Fuel, Food (Hot & Cold – all brands), Retail (Convenience Shop), together with ancillary offerings on site provided to the customer.
  • Setting clear expectations in service, standards, operations and visuals
  • Managing Profit & Loss, Budgets, sales forecasting and KPI's
  • Rostering, recruitment, training and development of high-quality personnel for all departments within the site.
  • Driving outstanding customer service across the site
  • Inspiring and driving change and delivering innovation

Candidate Profile:

  • Must have prior extensive management experience, ideally both in catering and retail, leading a large team.
  • Strong business background, commercially aware, strategic thinker who is a quick decision maker and able to seize an opportunity
  • Strong leadership figure with proven skills in training and motivating teams, with a work ethic and business logic.
  • Inspires a positive culture across all brands
  • A passion for Food Industry and driven to stay ahead of the competition

Salary and Package will depend on experience.


Please submit a brief cover letter quoting job title along with your up-to-date CV through this website. Alternatively, you may post to Jacinta Greene, HR Department, The Plaza Group, Supermac's Head Office, Ballybrit Business Park, Ballybrit, Galway.

You should receive an acknowledgement that your CV has been submitted successfully.

Due to the large volume of applicants received on a daily basis it is impossible to reply to every applicant on an individual basis. Only candidates successful for interview will be contacted.

Supermac's is an equal opportunities employer.


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