Supermac's Ireland Ltd
Published
December 17, 2021
Location
BALLYBRIT GALWAY, Ireland
Category
Job Type
Salary
Negotiable

Description

Supermac’s HQ are recruiting an Ecommerce Manager to join their team at their headquarters in Ballybrit Business Park, Galway.  This is a new role and the successful candidate will be responsible for driving growth through the company's e-commerce platforms. This role provides a unique opportunity for a dynamic and creative individual to develop their career in one of Irelands' home grown success stories.

Key responsibilities:

  • Responsible for the end-to-end online customer journey experience, focusing on developing and implementing the e-commerce online acquisition, retention and self-order strategies to drive growth
  • Full responsibility for the day-to-day maintenance of the website and Supermac’s APP.
  • Manage the Front-end and commercial aspects of the website and Supermac’s APP.
  • Ensure the successful delivery of Promotional campaigns, Marketing Activities, New Product Launches across ecommerce platforms
  • Project management of assigned ecommerce projects, collaborating with cross functional teams in Operations, Marketing, IT and Finance.
  • Address and resolve any online ordering issues that affects the customers
  • Manage landing pages and APP functionality, ensuring they are optimised to drive conversions.
  • Use data and analytics to enhance performance and optimise the website, landing pages and Supermac’s APP
  • Carry out regular analysis of data to provide insightful reports that supports strategic business decisions
  • Drive web and APP  analytics conversion, optimisation, and market analytics
  • Develop and implement a successful Ecommerce strategy, delivering online sales targets, increasing profitability, and growing the online business (B2C)
  • Influence the strategy in product creation on the website and APP such as pricing and positioning
  • Keep up to date with the latest customer trends
  • Report on website and APP performance against KPI’s
  • Customer Service for online queries related to buying products

 

Key Skills & Experience

 

  • A business degree with a minimum of 5 years’ experience in a similar eCommerce role in the Retail/FMCG industry
  • Experience of eCommerce Platforms, CMS’s & back end operations
  • Excellent analytical skills and be highly data driven
  • A proven track record in delivering growth via online/ecommerce platforms
  • Ability to maintain a consistently high level of attention to detail and be extremely organized
  • Excellent commercial awareness of selling brands in competitive environments
  • Good organisational and project management experience
  • Highly driven, self-starter
  • Team player who can work on their own initiative
  • Full driving licence essential
  • This is an on-site role and the candidate will be based in the office

What you can expect:

  • Competitive weekly Salary
  • Dynamic work environment
  • Discounted Company hotel breaks
  • A company in growth with a clear vision and amazing culture

TO APPLY:

Please submit an up-to-date CV along with a brief cover note quoting job title through this website or Post it to the HR Department, Supermac's Head Office, Ballybrit Business Park, Ballybrit, Galway.

Apply
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