Supermac's Ireland Ltd
December 17, 2021
Job Type


Supermac’s HQ are recruiting an Ecommerce Manager to join their team at their headquarters in Ballybrit Business Park, Galway.  This is a new role and the successful candidate will be responsible for driving growth through the company's e-commerce platforms. This role provides a unique opportunity for a dynamic and creative individual to develop their career in one of Irelands' home grown success stories.

Key responsibilities:

  • Responsible for the end-to-end online customer journey experience, focusing on developing and implementing the e-commerce online acquisition, retention and self-order strategies to drive growth
  • Full responsibility for the day-to-day maintenance of the website and Supermac’s APP.
  • Manage the Front-end and commercial aspects of the website and Supermac’s APP.
  • Ensure the successful delivery of Promotional campaigns, Marketing Activities, New Product Launches across ecommerce platforms
  • Project management of assigned ecommerce projects, collaborating with cross functional teams in Operations, Marketing, IT and Finance.
  • Address and resolve any online ordering issues that affects the customers
  • Manage landing pages and APP functionality, ensuring they are optimised to drive conversions.
  • Use data and analytics to enhance performance and optimise the website, landing pages and Supermac’s APP
  • Carry out regular analysis of data to provide insightful reports that supports strategic business decisions
  • Drive web and APP  analytics conversion, optimisation, and market analytics
  • Develop and implement a successful Ecommerce strategy, delivering online sales targets, increasing profitability, and growing the online business (B2C)
  • Influence the strategy in product creation on the website and APP such as pricing and positioning
  • Keep up to date with the latest customer trends
  • Report on website and APP performance against KPI’s
  • Customer Service for online queries related to buying products


Key Skills & Experience


  • A business degree with a minimum of 5 years’ experience in a similar eCommerce role in the Retail/FMCG industry
  • Experience of eCommerce Platforms, CMS’s & back end operations
  • Excellent analytical skills and be highly data driven
  • A proven track record in delivering growth via online/ecommerce platforms
  • Ability to maintain a consistently high level of attention to detail and be extremely organized
  • Excellent commercial awareness of selling brands in competitive environments
  • Good organisational and project management experience
  • Highly driven, self-starter
  • Team player who can work on their own initiative
  • Full driving licence essential
  • This is an on-site role and the candidate will be based in the office

What you can expect:

  • Competitive weekly Salary
  • Dynamic work environment
  • Discounted Company hotel breaks
  • A company in growth with a clear vision and amazing culture


Please submit an up-to-date CV along with a brief cover note quoting job title through this website or Post it to the HR Department, Supermac's Head Office, Ballybrit Business Park, Ballybrit, Galway.

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