Supermac's Ireland Ltd
July 19, 2021
Ballybrit Business Park, Galway, Ireland
Job Type
Competitive & Discussed at interview


The Supermac's Group has an exciting opportunity for a dynamic and passionate IT Support Technician to join the IT Department @ their Galway based Head Office.

Reporting directly into the IT Manager, you will play a key role in supporting the team in the smooth running of a fast paced IT department.

The position involves travel and emergency response to breakdowns, including out of office hours (Week days). Roster rotation in place.

Key responsibilities include but not limited to:

  • Maintenance and support of company IT infrastructure
  • Diagnose and troubleshoot technical problems
  • Logging and management of tickets and assets
  • Familiarity with SQL/ MS SQL server and databases
  • Familiar with some or all of the following, Windows7/10, Windows server 2008/12/16/19, Active Directory, Vmware, Veeam
  • Familiar with TCP/IP networking, including switches, routers, access points and firewalls
  • Must be able to quickly learn new company-specific software in order to be able to support users
  • Must be able to work well and communicate effectively with users of a broad range of computer competency levels
  • Out of hours support required on a scheduled/rotational basis
  • Must be willing and enthusiastic and should have an enduring personal interest in technology and computing

Key Skills:

  • 5 years experience preferred.
  • Relevant third level IT qualification
  • Any of the following CompTIA A+, CompTIA N+, CCNA, MCSA preferable but not necessary
  • Full Drivers' licence

What you can expect:

  • Competitive weekly Salary
  • 29 days holidays (inclusive of Bank Holidays)
  • Dynamic work environment
  • Discounted Company hotel breaks
  • A company in growth with a clear vision and amazing culture


Please submit an up-to-date CV along with Cover note quoting job title through this website or Post it to the HR Department, Supermac's Head Office, Ballybrit Business Park, Ballybrit, Galway. Alternatively you may phone the HR Department on 091-774100 for further information.


Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

Supermac's is an equal opportunities employer.

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