Supermac's Ireland Ltd
January 18, 2022
Nationwide role, Ireland
Job Type
Competitive & Discussed at interview


Supermac's Ireland Ltd currently require an Operations Manager for their sister brand Papa John's.  This is a nationwide based role.  We are offering a competitive package to include company vehicle, laptop, and mobile phone.

At Papa John's many things guide us toward excellence, but nothing is as important as our commitment to quality. We pride ourselves in providing a menu that's prepared with only the finest ingredients. From fresh vegetables to our never frozen, hand-tossed original dough and superior-quality tomato sauce, we strive to exceed your expectations. We even take special care to ensure all of our pizzas are made with zero trans fat. Combine our total commitment to quality with our superior ingredients, and the result is pure pizza excellence.


  • Competitive weekly Salary
  • Company Vehicle
  • Company Phone
  • Access to Employee Assistance Programme
  • Dynamic work environment
  • Discounted Company hotel breaks

The Job:

  • Lead the creation of Papa John’s strategy across key pillars of profitability, product innovation, operational excellence, cost efficiency and customer service.
  • Development and implementation of operational standards to ensure a quality product and a premium customer experience across dine in, take away and delivery services.
  • Drive operational efficiencies to support a best in class delivery service for Papa John’s outlets nationwide
  • Management of recruitment, retention, training and people performance of the Papa John’s teams nationwide, building a dynamic team who are passionate about quality and customer service.
  • Identification of new opportunities to drive sales growth at both national, regional and local level.
  • Co-ordinate Papa John’s mystery shopper programme to manage continuous improvement of consumer experience.
  • Internal audits of outlet performance and compliance to Papa John’s operational standards
  • Own the relationship with Papa John’s international team.

Person Specification:

  • Must possess at least 3 -5 years progressive Management Experience and 2 years + multi-site Management
  • Demonstrates principled leadership and sound business sense
  • Delegates tasks to the most appropriate Manager, is able to remain in control in difficult situations
  • Provides clear direction and authority and is assertive
  • Regularly coaches Management to drive for results, is a role model in their display of professionalism
  • Mindful of crossover between Supermac’s & Papa Johns, loves both brands, drives the Papa Johns brand
  • Travel required

To Apply:
Please submit an up-to-date CV along with cover note quoting job title through this website.  Alternatively you may post it to the HR Department, Supermac's & Papa John's Head Office, Ballybrit Business Park, Ballybrit, Galway

Supermac's is an equal opportunities employer.

Strict Covid-19 measures in place.

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