Retail Assistant ¦ Loughrea Service Station

Loughrea Service Station is currently seeking a Retail Assistant. Full flexibility is required to work between 35 to 40 hours per week.

OBJECTIVE: To delight customers by exceeding their expectations on every visit.

EXPERIENCE: 1 - 2 years

CUSTOMER CARE

• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care.
• To communicate with the customers in an effective and welcoming manner.

OPERATIONAL & STORE PRESENTATION

• To accurately compute sales prices, and total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy.
• Assist customers in bagging purchases.
• Maintain knowledge of current in-store sales and promotions.
• Answer customer queries about the store and its merchandise.
• To deal with customer complaints professionally and pleasantly and refer to the store manager where appropriate.
• Open and close cash registers performing tasks such as counting money, balancing cash drawers, and making deposits in line with the cash handling policy.
• Clean shelves & counters and sweep floors internally and externally ensuring the store is tidy and free from clutter at all times.
• Clean all areas of the store (including staff facilities) as directed by the assistant store manager/store manager.
• Maintain a clean and well-organised back store area.
• To receive and check stock in line with company guidelines.
• Ensure stock is packed in line with company merchandising guidelines.
• Update shelf-edged labels as instructed by the assistant store manager.
• To rotate stock appropriately minimising waste.
• To be vigilant at all times to prevent stock loss and waste.
• To conduct stock takes as instructed by the assistant store manager/store manager.
• To take care of your health & safety and that of your colleagues and customers and take action to reduce risks and hazards.
• To help out the Supermac’s counter when it’s busy.

FOOD SERVICE

• Preparation of food for subsequent resale in line with HACCP regulations.
• Check temperatures around the store ensuring they are compliant with HACCP regulations.

GENERAL

• Any other duties that may be assigned to you by the assistant store manager/store manager.
• Any food from either Costcutter or Supermac’s for consumption while on break must be paid for in total and clocked in by the manager/senior staff member on duty.

If this sounds like you and you want to join The Supermac's family then apply today.