Retail Assistant Manager – The Galway Plaza

We would like to invite applications for Retail & Forecourt Assistant Manager to join the team in our Galway Plaza located just off the motorway at the Loughrea/Kiltullagh exit. 

The Galway Plaza opened at Junction 16 on the M6 Galway to Dublin motorway in 2016. It is conveniently located close to the super-junction of the M6 and M17/18 motorways. It has a large selection of food offerings including the iconic Supermac’s, Papa John’s Pizza, SuperSubs, Mac’s Place Deli and a Bewley’s Barista as well as a state of the art filling station and a Spar Convenience shop. The Galway Plaza has a large visitors information wall where tourists can get information on local attractions.

Benefits:

• Competitive Salary - Paid Weekly
• EAP Scheme (Employee Assistance Programme)
• Complimentary Food Allowance on days worked
• On site free parking
• So Hotel Group Discount - 6 Hotels across Ireland
• Team Incentives
• Opportunity for Career Progression

Responsibilities include but not limited to:

• Assist the store manager and complete duties at the request of the store manager
• Ensure the unit runs efficiently and smoothly.
• Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service.
• Continually communicate with Store Manager and Retail Sales Team
• Assist manager in planning for market changes and demands as they arise.
• Ensure in-store promotions are managed appropriately.
• Ensure policies and procedures are implemented and managed within the store.
• Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise.
• Accountable for ensuring consistently high levels of customer service.
• To ensure all customer complaints are dealt with in the appropriate manner.
• Ensure effective stock control systems are in place.

The ideal candidate will possess many of the below attributes.

Proven ability in managing retail sales team including the following:

• Planning & organising
• Problem solving
• Managing performance
• Excellent operational knowledge of retail environment.
• Excellent interpersonal relations.
• Excellent understanding of consumer needs.
• Proven track record in achieving agreed targets.

Experience placing orders required.