Retail & Forecourt Assistant Manager

The Galway Plaza is a purpose-built motorway service station off Junction 16 of the M6 Galway to Dublin Motorway, conveniently located outside Loughrea 30 minutes from Galway city and attracts a lot of motorists and local customers. The Galway Plaza opened in 2016. The service station facilities include a Retail convenience store, car and HGV fuelling pumps, Supermac’s Restaurant, Papa John’s Pizza, SuperSubs, Mac’s Place Deli & Bakery, indoor and outdoor seating, toilets and washroom facilities, free Wi-Fi, car, bus and HGV parking. The Galway Plaza strives to provide first class facilities to our customers whilst making their stop as convenient as possible. The Spar convenience store at the Galway Plaza is open 24 hours a day; Bewley's coffee is available from this outlet and also from the Bewley's Barista.

We have exciting new opportunities for a Retail & Forecourt Assistant Manager to join the team at the Galway Plaza.

Responsibilities include but not limited to:

• Assist the store manager and complete duties at the request of the store manager
• Ensure the unit runs efficiently and smoothly.
• Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service.
• Continually communicate with Store Manager and Retail Sales Team
• Assist manager in planning for market changes and demands as they arise.
• Ensure in-store promotions are managed appropriately.
• Ensure policies and procedures are implemented and managed within the store.
• Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise.
• Accountable for ensuring consistently high levels of customer service.
• To ensure all customer complaints are dealt with in the appropriate manner.
• Ensure effective stock control systems are in place.

The ideal candidate will possess many of the below attributes.

Proven ability in managing retail sales team including the following:

• Planning & organising
• Problem solving
• Managing performance
• Excellent operational knowledge of retail environment.
• Excellent interpersonal relations.
• Excellent understanding of consumer needs.
• Proven track record in achieving agreed targets.

HOW TO APPLY:

Please email an up-to-date CV along with covering letter quoting job title through this website. Alternatively, you may post it to HR Department, Supermac's Head Office, Ballybrit Business Park, Ballybrit, Galway.

Due to the large number of applicants, we will only be able to respond to the successful candidates.

Supermac's is an equal opportunities employer.