Privacy Policy

Supermac’s Ireland Limited Privacy Policy

 

Supermac’s Ireland Limited has created this Privacy Notice in order to demonstrate our strong commitment to protecting the privacy of all visitors to our site. If you have any questions or comments about this Privacy Notice, they can be directed to privacy@supermacs.ie  or in writing to the address supplied at the bottom of this page.

• Supermac’s Ireland Limited will always respect your right to privacy. However, we understand that the internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.
• All data gathered as a result of your website visit or visit to our stores will be treated as confidential.
• All orders placed online will be confirmed by email if you have provided an email address responded to via Supermac’s Ireland Limited.

 

Part Two: How we use your data

• To place an order, enter a promotion or take part in an online survey, you will be required to supply contact and personal information.
• For our ‘customers’, we use your personal data for certain legitimate business purposes, for example, we may ask for your name, address, phone number and email, to tell you about new products and services and to send you marketing communication and offers to use in stores or on our website. We may also send you surveys to help us improve how we service you.
• We will consider you as a ‘customer’ for 13 months since the date of your last order. If you do not order within 13 months you will automatically be opted out of receiving our direct marketing.
• If you order again from us after 13 months and have not opted out, we have a legitimate interest to re-commence sending you marketing communications about our products and services.
• You can opt out of these messages at any time by using opt out feature in all communications or by contacting our team at privacy@supermacs.ie
• We may use personal and profile data to tailor your experience on our interactive services.
• We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services as well as to identify and eliminate fraud.
• Accordingly, Supermac’s Ireland Limited would encourage you to be cautious about the information you choose to release and to safeguard passwords.
• For people who have registered on our website but haven’t yet bought any of our products and services, we will ask for your consent to process your data before we send you marketing offers.
• We do not transfer your personal information outside the European Economic Area.
• We will request that users who wish to submit personal information are aged 16 years or older or that minors obtain permission from their parents or legal guardians before submitting such information.
• Whenever we process your personal data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so please contact us at privacy@supermacs.ie. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

 

Part Three: How long will you keep my data?

• We’ll normally hold onto your data if you’re a customer, for as long as is necessary to give you the services you’re using in accordance with our retention policy.
• If you don’t use our services or your Supermac’s Ireland Limited account for over 24 months then your account may be classified as dormant and may be deleted in line with our privacy notice and retention policy.
• Please check your inbox to see if we’ve sent you any emails about this recently.

 

Part Four: Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

 

To get in touch, email: privacy@supermacs.ie

Or write to:

Data Protection Officer
Supermac’s Ireland Limited
Ballybrit Business Park

Ballybrit

Galway

Ireland

H91 FX54

Tel: (091) 774 100

You may be asked for ID to confirm your identity.

 

Part Five: Cookies

Currently cookies are used on the following URL’s www.supermacs.ie and order.supermacs.ie to identify you for usability purposes.

For more information on What are cookies and our Cookie Policy please click here

Location Data
Our online services and in-restaurant technology may collect information about the current location of your mobile device or computer using geolocation technologies such as GPS, Wi-Fi, Bluetooth, or cell tower proximity. The location data collected is primarily used to show you nearby restaurants and offers. We do not collect any personal data with this location information.

Collection and Use of Location Data:

• Purpose: The location data is used to enhance your experience by showing nearby restaurants and offers.
• Consent: For most mobile devices and computer systems, you will be requested to give your permission for Supermac’s to process this information.
• Withdrawal of Consent: You can withdraw your permission for us to collect this information at any time by adjusting the settings on your device or web browser.

Impact on Services:

• Some online app services and in-restaurant technology may not function properly without access to your location information.

Data Deletion and Retention:

• If you would like us to delete information that could identify your location, please contact us at privacy@supermacs.ie.
• By law, we may need to retain certain information. The location information we do collect is retained in accordance with Part 3 of our privacy policy: “How long will you keep my data.”

By using our services, you consent to the collection and use of location data as described in this privacy policy. If you have any concerns or questions, please contact us at privacy@supermacs.ie.

Part Six: Disclaimer

If Supermac’s Ireland Limited provides links to other services, Supermac’s Ireland Limited is not responsible for the content or privacy practices of these services. Supermac’s Ireland Limited reserves the right to modify, alter or otherwise update this Privacy Notice at any time and you are therefore encouraged to review it from time to time.

 

Part Seven: Trademarks and Copyright

All content included on this site, such as text, graphics, button icons, images and software, is the property of Supermac’s Ireland Limited and is protected by Irish, UK and European copyright laws. The content and software on this site may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site, is strictly prohibited. Other Supermac’s Ireland Limited and Supermac’s Ireland graphics, logos and trade names are trademarks of Supermac’s Ireland Limited. Supermac’s Ireland Limited trademarks may not be used in connection with any product or service that is not affiliated with Supermac’s Ireland Limited in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Supermac’s Ireland Limited.

  

Part Eight: Terms and Conditions

Our Terms & Conditions can be viewed here from the link below.

 

Part Nine: Contact Us

If you have any questions about this Privacy Notice or you wish to make a complaint about how your personal data is being processed by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the Supervisory Authority, Supermac’s Ireland Limited data protection representative.

The details for the latter are:

Data Protection privacy@supermacs.ie
Supermac’s Ireland Limited
Ballybrit Business Park

Ballybrit

Galway

Ireland

H91 FX54