Supervisor Full-time ¦ Collooney Sligo

Supermac’s is excited to announce the opening of Supermac’s and Papa John’s Drive Thru in an existing Service Station in Sligo in spring 2026.

This location is part of a Top Oil Forecourt and will bring our well-known brands to the area. We remain committed to providing world-class food services while upholding the traditional values that Supermac’s is known for.

Join our team at this new location and be part of the continued success of Supermac’s.

Full-time availability is required.

JOB PURPOSE:

The Supervisor provides ongoing support to the Store Manager to ensure that the restaurant meets or exceeds the targets established for their individual unit. The Supervisors work as a team with training coordinators and staff at the unit level. The Supervisor reports to the Store Manager / Assistant Manager. Ongoing support and development are given from the Store Manager, and various management duties will be delegated as necessary. The Supervisor is fully responsible for the customers, staff, operations and cash on his/her shift, and will be held accountable to ensure company policy is met in each area.

 THE JOB

1. Coaches, counsels and works with General Manager to develop Training Co-Coordinators,
2. Responds to General Manger requests
3. Assists the General Manager in community investment and customer care
4. Carry out all duties diligently and have a positive impact on QSC
5. Must be flexible, able to work in all areas
6. Must abide by all standards and procedures and ensure others do likewise

 WORK ENVIRONMENT:

Fast paced “non-stop” environment.  Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, quantity of staff, preparedness for business demands, etc. Certain business volumes necessitate prolonged periods of time without sitting down.

 NATURE OF THE JOB:

CHALLENGES:

1. Maintaining strong quality control standards, working with the General Manager to achieve sales and profits, through managing people of diverse backgrounds and experiences.
2. Working with fellow management & staff to build positive interpersonal relationships and motivate with frequent personal contact.
3. Working with the General Manager to drive turnover down at both the salaried manager and crew level

 Team Leadership

Supervises others and efficiently coordinates their work. Gets involved in a "hands‑on" manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Works with the General Manager in focusing the team on critical business issues; helps to plan, organize and delegate work for peak efficiency. Ensures understanding and use of available business tools for own needs and that of team members.

Drive for Results

Participates in making decisions with the Management Team after thorough evaluation. Shows initiative in order to make the most of day‑to‑day situations and problems. Quickly reacts to emergencies and identifies a corrective course of action. Uses considerable initiative. Takes responsibility to ensure business objectives are met.

INTERGRITY

Communicates intentions, ideas and feelings openly and directly, is candid and honest. "Walks the Talk" (i.e. actions are consistent with words) and solicits feedback about performance in this area. Stands up for own beliefs. Admits own mistakes and vulnerabilities and takes actions to correct mistakes. Chooses to be honest and forthright even in difficult situations.

“Only candidates living in Ireland and allowed to work here will be considered.”